Hello, my name is

Nicketa

An enthusiastic learner | Agile Expert

Focused to lead with a deeper purpose and Empathy

Welcome  

My name is Nicketa and currently I'm currently working as Technical Manager with Capgemini.

For latest profile updates, kindly checkout my linkedin tab above.

I’m an IT professional with hands-on experience in offshore application management, maintenance, monitoring, automating over large infrastructure on technologies like Jira and Confluence for project management, Jenkins for build management, Github for source-code management, Maven for CI/CD, .

As a Jira Administrator:

  • I've Created projects/workspace.
  • Administered Jira and Confluence (server-side).
  • Created and managed Jira workflows/ Issue fields / Custom field / Dashboard management, etc.
  • Technical documentation for maintenance, training and development purpose of the team over Confluence.
  • Performing weekly checkouts of the application followed by system reindexing.

As a DevOps engineer:

  • I've been fixing build related issues.
  • Administratering tools Jenkins/Github/JIRa/Confluence.
  • Installing and Integrating applications.
  • Configuring slave machine in Jenkins.
  • Managing permissions on Jenkins.

I,ve also done Technical Documentation for trainig and development purpose of the team. I've basic knowledge of SQL, Nodejs, JavaScript, REST-API and Python. I like to experiment on my own, so keep looking in portfolio tab. People find me to be an upbeat, self-motivated team player with excellent communication skills. My current experience is as a Technical lead in Agile Team. Earlier, I've worked as a DevOPS administrator and in backend meeting end-to-end business requirements. Love to learn things quickly, enjoy collaborating with team and constantly upgrading my knowledgebase to strengthened my technical skill set. For more details on my experience, please refer to work experience tab. In order to get in touch with me, please click on "Contact" tab and drop your message. For my other social profiles, click on icons on the top right. Thank you for showing interest in my profile. Have a great day ahead!!!

My Skills  



Functional Area Tool
Project Management JIRA, Confluence
Plugins Exalate, EazyBI, TempoTimesheet, BigPicture, XRay
Version Control Git, Github
Orchestration Docker
Build Management Maven
CI / CD Jenkins
Scripting Language Shell, Groovy
Others Jira Rest API, Postman, HTML, Integration, Migration
Operating System Windows/Unix/Linux


Certifications  




Academics  



Education University
Bachelor of Engineering (E.C.E) Rajive Gandhi Technical University (RGTU) Bhopal.
10+2 C.B.S.E. New Delhi

Work Experience  

In reverse chronological order.

(2019 – Current*)

* Capgemini


  • Apr 2024 - Current: Technical Manager
  • Oct 2020 - Mar 2024: Senior Consultant
  • Sep 2019 - Sep 2020: Consultant

  • Creating and managing Jira Projects over Jira and Confluence.
  • Administration Jira, Confluence.
  • Integration with other tools.
  • Installation and upgradation of plugins.
  • User / Permission management in JIRA and Confluence.
  • Creating Workflow, Status, Issue type, workflow management and Custom field in JIRA.
  • User / Permission management in JIRA/Fisheye/Bitbucket/Confluence.
  • Technical documentation for training and development purpose of the team in Confluence.
  • Performing weekly checkouts of the JIRA\Confluence application followed by system indexing.

Technologies worked on: JIRA, Confluence, Linux, Github and Shell Scripting.

(2016-2018)

 Software Business Solution and Consulting

as a Software Engineer


  • Fixing issues with release builds related to Configuration.
  • Wrote pipeline jobs for Jenkins Maintenance.
  • Administration of Jenkins, GIT, Jira, Confluence.
  • Installed and upgraded plugins on Jenkins.
  • Configuring java, maven, git, ant on Jenkins/ slave machine.
  • Configuring slave machines on Jenkins.
  • User / Permission management in JIRA/Fisheye/Bitbucket/Confluence.
  • Creating project, Issue type, workflow management and custom field in JIRA.
  • Technical documentation for training and development purpose of the team and creating workspace upon request in Confluence.
  • Performing weekly checkouts of the JIRA\Confluence application followed by system indexing.
  • Making sure that application should be up. In case application is going down, Bringing the application online and performing RCA
  • Troubleshooting login issue and managing permission for user in JIRA/Bitbucket/Confluence.
  • Worked on ticketing tools – BMC Remedy and Servicenow

Technologies worked on:Jenkins, Looper, git, Github, Nexus, maven, SonarQube, Bitbucket, JIRA, Confluence, fisheye.

(2013-2016)

 Wincere Inc(merged with Indegene)

as Software Engineer- Technical Support


  • User account/Critical data management on their web based GUI called RAVE.
  • Site management (changing of PI (primary investigator) for multiple medical studies).
  • Atlassian JIRA as a project management and ticketing tool.
  • Email based communication, creating tickets based on that using ticketing tool (Atlassian JIRA) and follow up until closure.
  • Documenting process updates.

  • Technologies worked on: Rave, JIRA, Confluence.

Portfolio   

* Below is the list of Clients I've worked with.

Capgemini

My current company is Capgemini and we have inhouse projects.

Walmart

This is when I was employed with Software Business Solution and Consulting. The profile was DevOps cum JIRA Administrator.

Gilead

This one belongs to life-science industry. The profile was Clinical Data Management. Doctors use to research and study on various patients, so this was a critical data. As a team, we had to maintain the records of Doctors and their associates paricipating in that study. This record was maintained on their web based GUI portal RAVE. Records were maintained in MS Excel, Project was tracked in Atlassian JIRA, Our Ticketing system was Jira Software. It is our team who administered our JIRA project.

Co-Operative Thrift & Credit Society

This was a project of Ministry of Home Affairs, India. This portal was used to maintain records of their employee's loan transaction. As a team had to take care of user's queries related with database, server alert. Making sure that the application is up and running.

* Below are the sample projects I'm working on.

HTML5 + CSS

My this website itself is my live demo of my work in HTML5 and CSS. This is a static website hosted on github pages.

NODEJs

This is the most basic REST Api code with NodeJs. It is handling two pages at the server. The code can be found here. Live

Jenkins Pipeline

Single and Multibranch Pipeline jobs. Stages are defined in Jenkinsfile. Hosted on EC2 server. My live Jenkins instance.

DOCKER

Sample of running a code inside docker container. Image can be pulled by command docker pull nicks9188/node-docker-restapi:v1 Repository link