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Nicketa

SOFTWARE ENGINEER

WHAT I DO   

In reverse chronological order. Click on links to view.


* Capgemini

(2019 – Current*)

as a Consultant


  • Creating and managing Jira Projects over Jira and Confluence.
  • Administration Jira, Confluence.
  • Integration with other tools.
  • Installation and upgradation of plugins.
  • User / Permission management in JIRA and Confluence.
  • Creating Workflow, Status, Issue type, workflow management and Custom field in JIRA.
  • User / Permission management in JIRA/Fisheye/Bitbucket/Confluence.
  • Technical documentation for training and development purpose of the team in Confluence.
  • Performing weekly checkouts of the JIRA\Confluence application followed by system indexing.

  • Technologies worked on: JIRA, Confluence, Linux, Github and Shell Scripting.


Software Business Solution & Consulting

(2016 – 2018)

as a Software Engineer


  • Fixing issues with release builds related to Configuration.
  • Wrote pipeline jobs for Jenkins Maintenance.
  • Administration of Jenkins, GIT, Jira, Confluence.
  • Installed and upgraded plugins on Jenkins.
  • Configuring java, maven, git, ant on Jenkins/ slave machine.
  • Configuring slave machines on Jenkins.
  • User / Permission management in JIRA/Fisheye/Bitbucket/Confluence.
  • Creating project, Issue type, workflow management and custom field in JIRA.
  • Technical documentation for training and development purpose of the team and creating workspace upon request in Confluence.
  • Performing weekly checkouts of the JIRA\Confluence application followed by system indexing.
  • Making sure that application should be up. In case application is going down, Bringing the application online and performing RCA
  • Troubleshooting login issue and managing permission for user in JIRA/Bitbucket/Confluence.
  • Worked on ticketing tools – BMC Remedy and Servicenow

  • Technologies worked on: Jenkins, Looper, git, Github, Nexus, maven, SonarQube, Bitbucket, JIRA, Confluence, fisheye.


Wincere Inc (now Indegene Wincere)

(2013-2016)

as Software Engineer- Technical Support


  • User account/Critical data management on their web based GUI called RAVE.
  • Site management (changing of PI (primary investigator) for multiple medical studies).
  • Atlassian JIRA as a project management and ticketing tool.
  • Email based communication, creating tickets based on that using ticketing tool (Atlassian JIRA) and follow up until closure.
  • Documenting process updates.

  • Technologies worked on: Rave, JIRA, Confluence.